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PRODUCT CARE & CLEANING GUIDE

Simple care guidance to help maintain the appearance and function of St George bathroom and kitchen products.

GENERAL CARE PRINCIPLES

  • Use soft, non-abrasive cloths and mild cleaning products unless the product instructions state otherwise.
  • Rinse away cleaning residue with clean water and dry the surface after cleaning where practical.
  • Avoid harsh chemicals, abrasive pads, metal scourers and sharp objects that may damage the finish.
  • Always follow the specific installation, operation and maintenance instructions supplied with the product.

CERAMIC SANITARYWARE

For toilets, basins and other vitreous china surfaces, routine cleaning with warm water and a mild household detergent is generally sufficient.

  • Wipe with a soft cloth or non-scratch sponge, then rinse with clean water.
  • For heavier marks, repeat the cleaning process rather than using aggressive abrasive products.
  • Do not use metal scourers, highly abrasive powders or tools that may scratch or dull the glazed surface.
  • Remove spills and staining substances promptly to reduce the chance of permanent marking.

SMART TOILETS, TOILET SEATS & PLASTIC COMPONENTS

Smart toilet seats and plastic components require gentler cleaning than ceramic surfaces. Care should also be taken around electrical controls, connections and openings.

  • Use a soft cloth dampened with warm water and a small amount of mild soap or neutral detergent.
  • Do not use abrasive cleaners, solvent-based products, bleach concentrates or rough scouring pads on plastic or coated seat surfaces.
  • Do not spray cleaner directly into electrical components, control panels, power connections, vents or internal openings.
  • Avoid placing hot objects on plastic components and avoid contact with sharp objects that may scratch or deform the surface.
  • Check seat and hinge fixings periodically and have loose fittings adjusted before continued use causes damage.

TAPWARE, SHOWERS & BATHROOM ACCESSORIES

Regular, gentle cleaning is the best way to preserve plated and coloured finishes.

  • Clean with a soft cloth and warm soapy water, then rinse and dry with a clean soft cloth.
  • Do not use abrasive cleaners, scouring powders, steel wool, hard brushes or aggressive polishing compounds.
  • Avoid cleaners containing strong acids, chlorides, halides or other corrosive chemicals unless specifically approved for the finish.
  • Do not leave household cleaners, soap residue, toothpaste or personal-care products sitting on the surface for extended periods.
  • Clean aerators and outlets periodically. The required frequency will depend on local water quality and debris in the supply.

COLOURED, COATED & PVD FINISHES

Decorative finishes such as black, brushed, brass, bronze, copper and other coloured surfaces should be treated with extra care.

  • Use only a soft cloth with clean water or mild soapy water for routine cleaning.
  • Dry after cleaning to reduce water spotting and mineral deposits.
  • Do not use abrasive pastes, metal polishes or chemical cleaners unless they are specifically identified as suitable for the exact finish.
  • Where mineral build-up occurs, use the least aggressive cleaning method first and test any cleaner on a small inconspicuous area before wider use.

STAINLESS STEEL SINKS & LAUNDRY PRODUCTS

Stainless steel is designed for everyday use and is corrosion resistant, but normal use may still result in light scratching, water marks or surface deposits over time.

  • For routine cleaning, wash with warm water and mild detergent, rinse thoroughly and dry with a soft cloth.
  • Clean in the direction of the visible grain where applicable. Avoid circular scrubbing that may create uneven marks.
  • Do not leave chloride-rich cleaners, strong disinfectants, hydrochloric acid or other corrosive chemicals in contact with stainless steel.
  • Remove metal filings, steel-wool residue and other foreign particles promptly, as these can create surface rust staining even when the sink itself is not corroding.
  • For coloured stainless-steel finishes, do not use abrasive pads or polishing products. Treat the surface as a decorative finish.

IMPORTANT CLEANING PRECAUTIONS

To help protect product surfaces and finishes:

  • Avoid abrasive powders, steel wool, hard scourers and scraping blades; use a soft, non-abrasive cloth instead.
  • Avoid strong acids, hydrochloric acid and aggressive chemical cleaners; use mild soap or a neutral household detergent where suitable.
  • Do not leave cleaner, soap or chemical residue on the surface; rinse with clean water and dry after cleaning.
  • Do not use unverified metal polish on coloured or coated finishes; use only products specifically approved for the exact finish.

CARE, WARRANTY & PRODUCT INSTRUCTIONS

This guide provides general care information only. Individual products, materials and finishes may have additional requirements. Always refer to the product-specific installation, user and maintenance instructions supplied with your St George product.

Damage caused by unsuitable cleaners, abrasive materials, chemical attack, misuse, improper maintenance or failure to follow product instructions may not be considered a product defect. Warranty coverage is subject to the applicable St George warranty terms and Australian Consumer Law.